Hear From Our Clients

“Jake was awesome to work with for my first home purchase! He kept me in the loop the entire time, he walked me through the process ensuring I understood everything and made sure the loan process moved along smoothly without any surprises or stress. He made what felt like a daunting process completely painless and was always quick to answer a call or text. Jake is an absolute professional from day one! I’d recommend him to anyone looking for a home loan!”

Joshua ShifflettGoogle Reviews

“Jacob was recommended to me by another friend who is a professional in the industry and it is now clear to me how he has attained that level of recognition within his field.

This being my first time going through the home buying process, Jacob was able to provide me with prompt service and an exceptional attention to detail. He was quick to respond to my inquiries and questions, via text or email, within no later than 24 hours - but usually getting back to me within 15 minutes, even after typical business hours had ended. That was an extra level of diligence that I believe demonstrates how genuinely committed Jacob is to guaranteeing the success of all home buyers under his care.

Not once did I ever worry that something wasn’t going to be communicated to me or that my work was going to slip through the cracks. Jacob was there to guide me every step of the way, walking me through LITERALLY every figure that I had on my loan estimate and answering every question I had regarding every figure without having to check an external reference once. I don’t think that this is a unique instance for him, I think that’s just the level of conscientiousness and knowledge he brings into his workplace, daily.

Jacob was very transparent with me about what was and what was not under his control in the financing process. Regardless, he was able to get me an interest rate that is the envy of my friends and family at the dinner table. I would highly recommend choosing Jacob Cunningham as your mortgage broker in the state of Virginia.”

Cal ReevesGoogle Reviews

“Jacob was a phenomenal partner in helping us to close on our new home. He gave us every assurance and explanation that helped us make quick decisions with appropriate level of information and guidance to facilitate a 3-week close! He also helped us to find the most competitive rate that could mesh with our financial and family situation. Jacob was always proactive, prepared, and available. We recommend him highly for anyone looking for a smooth transaction and a successful home purchasing experience.”

Kunal RambhiaGoogle Reviews

“Jacob and MortgageStar made my first time buying a home as easy as it could possibly be. Throughout every step of the process, they always kept me, my budget, and goals in mind and were extremely communicative. Thanks again to Jacob and MortgageStar!”

Julia Ruth HollandGoogle Reviews

“Very easy to work with, responsive, and flexible with scheduling. He worked around my availability, provided competitive rates, and took the time to clearly explain the loan process in a way that was easy to understand. He was patient, repeated key information when needed, and made sure I felt well informed at every step.

He also had a much quicker turnaround for a VA loan than anyone else I spoke with, which was important for my closing timeline. He even showed up for settlement, which I appreciated.”

Albert (albert11317)Google Reviews

“As a first time buyer, Jacob and his team were great to work with. They clearly explained my options and were quick with responses to my inquires. Would certainly recommend!”

Robert MurrayGoogle Reviews

“I just concluded my first closing with Jacob and he was absolutely outstanding throughout the entire process! He is a gentleman and a scholar, who responds promptly, thoroughly and always with the utmost courtesy and professionalism. It's been a complete pleasure working with Jacob and he will continue to be my primary contact for all lending needs!”

Johnny MagloireGoogle Reviews

“I cannot say enough good things about Jacob! He was delightful to work with, diligent, responsive, and well-informed. Even as he was working on multiple deals simultaneously, it was as if my transaction was his sole priority every time we spoke. He was able to secure an incredibly compelling loan package that made my dream of home ownership a reality. He made the homebuying process as a first time homebuyer feel like a breeze - no easy feat! I wholeheartedly recommend MortgageStar for your mortgage needs!”

Riley MistrotGoogle Reviews

“Jacob was great to work with! He was friendly, knowledgeable, always on top of what needed to be done, and we still get some great info pertaining to our home mortgage rate, tax deductions, etc., which has been helpful as first-time home buyer. I really felt like Jacob had our best interest in mind when we were purchasing our home, and helped us understand the processes we were going though.”

Kenzie WedemeyerGoogle Reviews

“My wife and I reached out to Jacob for a loan for our first home purchase, and we are incredibly glad that he was recommended to us. We were looking to move extremely fast as we were having issues with the home that we were renting at the time, and had our first baby due in less than a month and a half. From start to finish, Jacob took the worry and difficulty out of our hands and made this process happen incredibly fast with extreme ease. We could not have asked him to be any better. He was incredibly helpful, and surpassed all of our expectations in this process as first time home buyers at a stressful time for us.”

Ty FosterGoogle Reviews

“Jacob was incredibly patient with a first time home buyer. He let me ask a ton of questions, and never made me feel dumb. He worked smoothly with my realtor, was always very supportive, and was quick in responding to communications. We appreciate all the work he put in to getting us in our new home!”

Aditya RautarayGoogle Reviews

“Jake is a BEAST! In the beginning it definitely felt a little overwhelming, being this was our first home, but Jake made the process super smooth. He was always available for a chat to help clarify any questions we had and he stayed on top of all the "open items" he needed from us to get to the finish line. We closed in 16 days...that is incredible and is a direct result of Jake's work on our behalf. If you are considering using Jake, looking for a mortgage broker, or just have questions - contact him and you won't be disappointed. Thanks for everything Jake!”

Caleb SmithGoogle Reviews

“I can't say enough about the exceptional service I received from Jacob and the MortgageStar Team. They truly go above and beyond, offering tailored mortgage solutions that matched my unique needs. What I appreciated most was the clear communication, professionalism, and the way they walked me through every step of the process. The rates were among the best I found, and I always felt confident in their expertise. If you're in the market for a mortgage, you should definitely reach out to Jacob - you won't regret it!”

Lisa CunninghamGoogle Reviews

“Jacob and the MortgageStar team are the best in the business. They made our home buying experience extremely smooth and are always quick to communicate updates in the process. We couldn’t be happier with the service that Jacob provided which helped us get into our new home, quick!”

John ThompsonGoogle Reviews

“Jacob helped us complete our loan and get us to closing day. He was patient and informative as first-time home buyers. His counsel navigating the VA loan process helped us make well-informed decisions during the entire home buying process. Jacob is a true professional and we look forward to working with him again in the future.”

Ryan SullivanGoogle Reviews

“Jacob is fantastic! My husband and I were searching on the housing market since early 2024 and we finally closed on a house mid-2025. Jacob was ALWAYS super responsive & quick to get us numbers so we could put in offers for the entire year and a half we were searching. I will definitely refer all my family & friends!”

Hannah KoontzGoogle Reviews

“Jacob was so knowledgeable on every subject and proactive to give step by step help from start to finish!”

Bill HatterGoogle Reviews

“Jake excelled in every aspect of the mortgage lending process. As a first-time buyer with limited knowledge outside my pharmacy career, I appreciated Jake's patience in explaining each step, making the experience enjoyable rather than daunting. He was incredibly thorough in addressing my mortgage needs and secured the best rate possible. His expertise turned a potentially overwhelming process into an exciting journey. Highly recommend Jake for anyone seeking a knowledgeable, dedicated mortgage professional, especially first-time homebuyers! ”

Sarra AdamGoogle Reviews

“Jacob helped me refinance my home mortgage and was great to work with. He made the whole process easy to navigate and took care of details so that my busy and demanding schedule wasn’t impacted throughout the process.”

Candida AllenGoogle Reviews

“Jacob was very helpful with our first home buying experience and came up with a game plan that supported our needs. He kept us updated with changing rates. The information he provided helped a lot and I recommend him to all my friends.”

Thomas AndrewsGoogle Reviews

“Great guy. Made everything super easy for us. Felt like we were in great hands the whole time and were! He went above and beyond for our needs and made our first home buying experience wonderful. Jake is the man with the plan.
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Tyler WadeGoogle Reviews